Privacy Policy

The Kiwi Mart ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, time zone, and some installed cookies.
  • Information about pages viewed, products browsed, referring websites or search terms, and interactions with the site. We call this "Device Information."

We collect Device Information using technologies like:

  • Cookies: Data files placed on your device. Learn more at www.allaboutcookies.org.
  • Log Files: Track actions, including IP address, browser type, ISP, and timestamps.
  • Web Beacons, Tags, and Pixels: Track how you browse the site.

When you make a purchase, we collect details such as:

  • Name, billing and shipping addresses, payment information (e.g., credit card numbers), email, and phone number. This is "Order Information."

"Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

We use your information to:

  • Process orders and provide customer support.
  • Improve website functionality and enhance your shopping experience.
  • Detect and prevent fraudulent activities.
  • Provide marketing communications, in line with your preferences.

Sharing Your Personal Information

We may share your personal information with:

We may also disclose information to comply with legal obligations or protect our rights.

Behavioral Advertising

We may use your personal information for targeted advertising. You can opt-out of these services by:

You can also manage preferences at the Digital Advertising Alliance.

Your Rights (New Zealand Privacy Act 2020)

Under the Privacy Act 2020, you have the right to:

  • Request access to or correction of your personal data.
  • Complain about any breach of privacy. For concerns, you can also contact the Office of the Privacy Commissioner of New Zealand (privacy.org.nz).

To exercise these rights, contact us using the details below.

Data Retention

We retain your personal information only as long as necessary for business purposes or legal compliance.

Children’s Privacy

Our website is not intended for individuals under the age of 18.

Contact Us

For questions or complaints about this policy or your personal information, reach out to us: